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Sales and marketing

Tips and advice for promoting your business.

This section contains tips and advice on a range of sales and marketing issues.

Effective networking checklist.

Simple tips for effective marketing.

Conducting a competitive analysis.

Know what your customers want.

Do your sales staff spend more time on admin than sales?

Knowledge is power when it comes to customer satisfaction.

Turn complaints into outstanding service.

Your customers won’t always tell you when they’re unhappy.

Sometimes you have to fire a bad customer.

03 Feb 2023

Bank of England raises interest rates to highest level in 14 years

Interest rates have risen to 4% ? their highest level in 14 years.

02 Feb 2023

A record 11.7 million self assessment taxpayers submitted their tax returns by the 31 January deadline, HMRC has revealed.